- Rates are quoted per person per night and include meal plans as set out on the rate sheets.
- Rates quoted are valid for Individual Travel.
- Rate validity is as indicated on the Rate Sheets and is subject to change at any time without prior notice.
- Rates are however guaranteed and NOT subject to change once reservation made is fully confirmed by submitting full payment for BB or DBB Rates confirmed for entire length of stay reserved.
- Rates include VAT at 15%.
- Rates include Tourism Levy at 2% for BB rates and at 1% for DBB rates.
- Should VAT and/or Tourism Levies change during the above validity period, rates quoted could be revised accordingly.
RESERVATION PROCEDURES & POLICIES – INDIVIDUALS:
- Check in time is 2pm and departure time is 10am.
- Reservations and payments can be made online (see Web address below) or must be made with O&L Leisure Central Reservations in Windhoek or the Hotel directly. Contact details below.
- Rates quoted and reservations made are secured and guaranteed once full payment is received.
- Payments by Credit Card (Visa | MasterCard), direct Bank Transfer (EFT - quoting Reservation Number as reference) or direct Bank Deposit (quoting Reservation Number as reference) will be accepted.
- Cash and Cheques are not accepted as a form of payment.
- All such payments must be received within 5 working days of date reservation is made.
- Payments not received on due date will result in reservation being automatically cancelled without prior notice.
- Once payment is received the reservation made will be automatically secured and the Rate quoted guaranteed.
- Cancellation Policy: Any rooms cancelled are subject to the following cancellation policy and will be based on the BB or DBB rate reserved and for the entire length of stay reserved:
- 31 days or more prior to arrival = 10% Cancellation fee.
- 5 to 30 days prior to arrival = 50% Cancellation fee.
- 7 to 14 days prior to arrival = 75% Cancellation fee.
- Less than 7 days prior to arrival = 100% Cancellation fee.
- All above cancellation fees will be based on the applicable BB or DBB rate reserved and for the entire length of stay reserved.
- Any “no –shows” = 100% “no-show” charge based on BB or DBB rate reserved.
All reservations/amendments/cancellations must be channeled through to:
- O&L Leisure Central Reservations Windhoek (Mon. to Fri. 8am to 5pm excluding public holidays)
- Reservations must be booked and confirmed in writing or email by O&L Central Reservations or the Hotel.
- All amendments/cancellations must be processed and confirmed in writing by O&L Reservations or the Hotel within 24 hours.
Contact for O&L Leisure Central Reservations Windhoek:
Tel: + 264 61 431 8001/2/3
Fax: + 264 61 234 021
Email: [email protected]
Contact for Mokuti Etosha Lodge:
Tel: + 264 67 229 084
Fax: + 264 67 229 091
CHILDREN SHARING PARENTS/ADULTS ROOM:
- 0 to 6 years = complimentary
- 7 to 15 years = 50% of per person adult sharing BB or DBB Rate
Sharing room with at least one infant or child, pay only the per-adult sharing rate and NOT the single room rate. Children then sharing the room with parent/Guardian pay the applicable (room type) children sharing rates.
CHILDREN ACCOMMODATION AT MOKUTI ETOSHA LODGE:
- Children sharing as stipulated below. Cots are available.
- At Mokuti Etosha Lodge Children can be accommodated as follows:
- In Standard Rooms (90) = 1 child only, 0 to 2 years (in a cot).
- In Luxury rooms consisting of an open plan bedroom and lounge with bathroom and toilet (8) = 2 (maximum) children up to 15 years
- In Luxury Family rooms consisting of a separate Double Room and Lounge sharing a bathroom and separate toilet. (8) = (maximum) 2 children: 2 children up to 15 years (sharing sleeper couch)
BANKING DETAILS FOR MOKUTI LODGE:
O & L Leisure (PTY) LTD t/a Mokuti Lodge
BANK WINDHOEK Main Branch
Branch Code: 481-972
Account no: 8001601304
Swift Code: BWLINANX